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Download the latest driver, firmware, and software for your HP Officejet J All- in-One Printer is HP’s official website to download drivers free of. Prepare and assemble the physical parts of the HP Officejet J series All-in- One before Load the alignment sheet on the scanner glass for scanning. A ‘No Scan Options’ message displays on the printer when trying to scan with a printer released before

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Do not load photos in the ADF. See your browser’s documentation for specific instructions. If you see yellow tl pointsthe test failed and required user action, but the step was skipped. In the Print and Scan Doctor results screen, view the list of actionable results.

Place the document or photo print side down on the scanner glass, and then close the scanner lid. Unable to determine warranty status. In the window that displays, click Where to select a folder, and then click Save.

Scann Mail or Mail. What if I cannot scan from the printer or a connection error displays?

HP Officejet J5700 All-in-One Printer Series- Setting up the All-in-One (Hardware)

If you see white checkmarksthe printer passed the tests. Varies according to the complexity of the document Mode. Continue to the next step. Use the Print and Scan Doctor to identify and temporarily disable firewall software on your computer. To view your scan, open the folder in which you saved the scan, and then click the file.


HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

Check the contents of the box. Attach the top output tray. The HP software required for Scan to Computer could not be located on this computer. How does HP install software and gather data? The Virtual Agent is currently unavailable.

This selects Toolsand then selects Date and Time. Click the down arrow in the upper right corner of the window to view and change go color, orientation, and quality settings. How do I save a scan as an editable text file? If your printer has an automatic document feeder ADFyou can use it to scan multiple page documents at one time. This product cannot be identified by Serial Number alone. The new date and time settings appear on the display. Are other scanning apps or methods available?

How do I save multiple documents tk photos as a single PDF? One or more of the values entered is not permitted.

Automatically attach a scan to an email with options on the printer control panel or with the Image Capture app on the Mac. Click the Where menu, and then select a folder to save the scan to. Product has been exchanged: How does HP install software and gather data? OK button on the control panel.

Connect equipment to an outlet on a circuit different from that to which the receiver is located. Select your desired files and a list of links will be sent by email. Thus, the warranty has been removed from this product.


We are unable to determine your warranty status for the product and serial number provided. HP is compiling your results. For most printers, HP Easy Scan installs. Turn the All-in-One one On the product control panel, press the On button.

Europe, Middle East, Africa. Ink cartridges Purchase replacement cartridges and other supplies from the HP Store or local retailers. Click Update the device to add the scan options to the printer control panel. If the installation failedthe firewall software is not causing the issue. C o l o r inkjet printer, max. Select all Deselect all. Scan with Paint Use Windows Paint to scan a photo or document. Asia Pacific and Oceania. Edit the file name in the Prefix field, click Where and select a folder, and then click Save.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Try scanning workarounds Use these workarounds to scan if the solutions did not resolve the issue.

Printer Specifications for HP Officejet J All-in-One Printer Series | HP® Customer Support

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A Scan Unsuccessful error displays on the printer. If HP Scan software installs, go to the Are other scanning apps available?